Ride Services for Persons with Disabilities in Tennessee This document was prepared by Roger Womack, a blind advocate working with a variety of local organizations, and Katrina Dubree (EMPOWERing Youth with VI (empowervi.org)). The information included in this document represents resources known by Roger as well as other agencies and supports throughout the state of Tennessee, including Tennessee Disability Pathfinder. If there are any questions you can contact Roger at kk4ltdrogerwomack@gmail.com , or call (615) 484-5309. To find out more about transportation assistance options in your area, call 1-866-836-6678 or email tn.aging@tn.gov .
Ifyou have questions about resources that are not listed below, you can contact your local senior citizens community centers, Chamber of Commerce, or local churches.
Statewide Ride Services Angel Flight Soars The mission of Angel Flight Soars (www.angelflightsoars.org ) is to help families get to their life - changing medical treatments, surgeries, and clinical programs as often and as long as necessary, to ensure that no one has to go without medical treatment simply because of travel challenges.
(770) 452-7958
Email: Soarsadmin@angelflightsoars.org
Gogo Grandparents Gogo Grandparents (https://www.gogograndparent.com/ext15 ) is a ride Service platform. They fulfill millions of requests for hundreds of thousands of people living independently at home (Older Adults and People with Disabilities).
(855)464-6872
Tennessee Carriers Transportation Tennessee Carriers (tenncarriers.com ) offers non-emergency medical transportation (NEMT) for Amerigroup and United Health Care Tenn Care patients.
Amerigroup Patients, please call: (615) 248-0120 or 1-866-680-0633
United Health Care Patients, please call: (901) 405-0238 or 1-866-405-0238
(866) 405-0238
Email: Transportationcontact@tennesseecarriers.com
Tennessee Kidney Foundation Tennessee Kidney Foundation (tennesseekidneyfoundation.org ) offers a transportation & assistance program that includes, but is not limited to Access Ride tickets, bus passes, fuel cards, tickets for regional transit providers, and private door-to-door transportation providers.
(615) 383-3887
Email: Foundationcynthia@tnkidney.org
U Matter Transportation U Matter Transportation (https://umattertransportationllc.com/ ) provides transportation services. They aim to increase affordable and accessible transportation options with a vision to enhancein dependence for the unserved and underserved populations (e.g., rural areas, senior citizens, and people with disabilities). This was the first blind vendor with a transportation service in Tennessee established in 1998. When calling the number, be sure to leave a message.
Owner: Jerome Bowen
1504 Ogden Dr
Nashville, TN 37218
(615) 600-1217
Verida (formerly Southeastrans) Verida (formerly South a strans (https://verida.com/tennessee-providers/ ) provides services for non-emergency transportation to Blue Careand Tenn Care Select members.
(855) 735-4660
Email: jfink@verida.com
ZipRide (of Nashville) ZipRide (of Nashville) is owned and operated by a blind vendor and is based in Nashville, Tennessee (Davidson County). However, ZipRide provides transportation statewide. Cost and rates are negotiable. They have contract drivers all over the state of Tennessee and services are focused on serving people with vision and hearing barriers. They offer door-to-door transportation. They assist with getting you safely into the car and the location building. Website and app coming soon.
Owner MonzieMcDaniel
(615) 403-1712
Email: 1@myziperide.com
Ride Services in Davidson County The transportation resources below are specific to Davidson County.
American Music City Taxi AmericanMusic City Taxi (www.musiccitycab.com/ ) offers accessible transportation; one-day prior notice is preferred.
729 Calhoun Ave
Nashville, TN 37210
(615) 865-4100
Email: dispatcher@musiccitytaxi.com
Mobility Solutions Nashville The owner of this service can help with rides for individuals or groups going out of Davidson County.
Owner: Abdulkadir Mohamed
(615)968-1650
If there is no answer, please send your contact information in a text message to the number above).
Email: mohamed@mobilitysolution.us
Taxi USA Taxi USA offers accessible transportation. They will bring you to any destination from Davidson County or pick you up from any destination and bring you to Davidson County.
3441 Lebanon Pike
Hermitage, TN 37076
(615) 333-3333
We Go Public Transit/Access Ride We Go Access (www.wegotransit.com/ride/transit-services/access/ ) is a publicly funded paratransit service that offers specialized vans for persons with disabilities who are unable to use fixed-route transit service. Access provides door-to-door service within Davidson County with a one-to seven-day advance reservation.
430 Myatt Dr.
Madison, TN 37115
(615) 880-3970
Yellow Cab Yellow Cab offers accessible transportation; one-day prior notice preferred. Call by phone number or through the app [Get A Taxi App from GATA Hub].
930 3rd Ave S
Nashville, TN 37210
(615) 256-0101
Middle Tennessee Ride Services Clarksville Transit System The mission of the Clarksville Transit System is to plan, implement, maintain, and manage a public transportation system that allows for maximum mobility for the community with an emphasis on safety, quality, and efficiency. If you need to travel into areas that are serviced by demand response buses, please call the information phone number one hour in advance or advise the bus operator you need this service. The lift is a service for qualified disabled and elderly passengers, please call 931-553-2470.
County served: Montgomery county
Clarksville Transit System
200 LegionStreet
Clarksville, TN
(931) 553-2429
“The Lift”
Attn: Mrs. Rhiannon Griffey
430 BoillinLane
Clarksville, TN 37040
(931) 553-2470
Doctor Drives Doctor Drives (https://doctordrives.com/ ) provides scheduled medical rides. Their specialty is connecting local residents in need of affordable, round-trip rides to doctor appointments, day surgeries, and more with highly-vetted, caring, and trust worthy drivers. They require 24-hour advanced notice. They can provide a trusted companion to take you to an appointment and get you back safely. They can serve as your driver for appointments and can wait with you during extended appointments, then take you to the pharmacy afterward if needed.
They serve the following counties: Davidson, Rutherford, Sumner.
(615)604-0881
info@doctordrives.com
Franklin Transit In addition to all Franklin Transit vehicles being accessible, Transiton Demand (TODD) also provides pre-arranged curb-to-curb pick-up and drop-off services as well as all-day, same-day access to Franklin's fixed route public transit service.
708 Columbia Ave
Franklin, TN 37064
615-628-0260 or 615-628-0263
Email: info@tmagroup.org
Mid-Cumberland Human ResourceAgency This resource is the curb-to-curb rural public transportation service of the Mid-Cumberland Human Resource Agency. The service is provided by regular and lift-equipped vehicles in 12 Upper Middle Tennessee Counties: Cheatham, Dickson, Houston, Humphreys, Montgomery,Robertson, Rutherford, Stewart, Sumner, Trousdale, Williamson, and Wilson.
Cheatham — 615-792-7242 Dickson — 615-446-4943 Houston — 931-289-4118 Humphreys — 931-296-2871 Montgomery — 931-647-4602 Robertson — 615-384-9335 Rutherford — 615-890-2677 Stewart — 931-232-6416 Sumner — 615-452-5868 Trousdale — 615-374-3311 Williamson — 615-790-5791 Wilson — 615-444-7433Contact — MCHRA Transit
Murfreesboro Transit The City of Murfreesboro Transportation Department (murfreesborotn.gov ) is responsible for the administration and operation of public transportation service (Murfreesboro Transit) within the City of Murfreesboro. It also works with and/or assists other regional providers with mobility.
County served: Rutherford.
(615) 893-5210
Regional Transportation Authority RTA provides accessible transportation and ridesharing opportunities through regional bus services, vanpool, and Music City Star (rail service)
430 Myatt Drive
Nashville, TN 37219
(615) 880-3596
Email: Tenesha.Durham@Nashville.gov
RTA Board Meetings: RTA Board - About Us
Rover Bus Service Eachbus in the fleet is ADA compliant, which means that all buses are accessible to passengers who use wheelchairs. Please note that while all buses are wheelchair accessible, not all of the bus stops are.
County served: Rutherford.
(615) 216-8377
Rover Ride Guide 2023
South Central Area Transit Service (SCATS) South Central Tennessee Development District (www.sctdd.org/transportation/ ) contracts with transit agencies in each of the 13 counties, including rural transportation. Transportation services are provided to everyone based on nondiscrimination practices, and their vehicles meet ADA requirements.
Counties served: Bedford, Coffee, Franklin, Giles, Hickman, Lawrence, Lewis, Lincoln, Marshall, Maury, Moore, Perry, and Wayne.
(931) 379-2929
Upper Cumberland Human Resource Agency, Rural PublicTransportation This service provides accessible transportationfor residents of the counties listed below. Please make reservations at least two days in advance.
Cannon, Clay, Cumberland, Dekalb, Fentress, Jackson, Macon, Overton, Pickett, Putnam, Smith, Van Buren, Warren, White.
580 South Jefferson Avenue, Suite B
Cookeville, TN 38501
(931) 528-1127
Email: customerservice@uchra.com
East Tennessee Ride Services Chattanooga Area Regional TransitAuthority (CARTA) Care-a-Van Service (www.gocarta.org ) is accessible public transportation for Chattanooga only.
County served: Hamilton.
1617 Wilcox Blvd.
Chattanooga, TN 37406
423-698-9038/ 423-629-1473
Cleveland Urban Area Transit System (CUATS) SETHRA transportation (sethra.us ) is the public transitdivision of the Southeast Tennessee Human Resource Agency (SETHRA).
Counties served: Bledsoe, Bradley, Franklin, Grundy, Hamilton, Marion, McMinn, Meigs,Polk, Rhea, and Sequatchie.
312 ResourceRoad
Dunlap, TN37327
(800) 852-6155
Email: info@sethra.us
Bledsoe: 423-447-2444 Badley: 423-478-3053 Franklin: 931-962-1913 Grundy: 931-592-8260 Hamilton: 423-949-2191 Marion: 423-942-5946 McMinn: 423-745-8095 Meigs: 423-334-3305 Polk: 423-338-2335 Rhea: 423-775-4010 Sequatchie: 423-949-2191
KAT - “The Lift” KAT (katbus.com ) is the City of Knoxville’s public transportation system, operating buses, trolleys, and paratransit service across the city. KAT offers paratransit services for those who are unable to use regularfixed-route buses. The LIFT, a door-to-door service, is provided by reservation only, and passengers must be certified by KAT to use the service.
County served: Knox.
(865) 215-7850
Email: katlift@katbus.com
Kingsport Area Transit System Kingsport Area Transit System (http://www.kingsporttransit.org/ ) provides 4 fixed bus routeson a pulse system throughout the city of Kingsport, TN.
County served: Sullivan
900 East MainStreet
Kingsport, TN37660
(423) 224-2613
Knoxville-Knox County CommunityAction Committee The Knox County Community Action Committee (http://www.knoxcac.org/ ) is a social services agency that provides an array of programs that provide financial assistance, transportation, and other support services.
County served: Knox.
(856) 546-3500
NET Trans NET Trans (http://nettrans.org/ ) is a regional public transportation system. Service includes door-to-door, non-emergency transportation within an eight-county service area. The NET Trans fleet is equipped with wheelchair lifts able to service customers with disabilities.
Counties served: Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington.
(423) 461-8200
Oak Ridge Transit Oak Ridge Transit (ethrapublictransit.org ) is operated by the East Tennessee Human Resource Agency. They provide service within the city limits of Oak Ridge.
County served: Anderson County.
(865) 482-2785
Paratransit Service "XTRA" (http://www.johnsoncitytransit.org/paratransit.html ) is a demand response transportation service for persons with disabilities, who are unable to use the Johnson City Transit fixed route bus service, and who are certified as "ADA Eligible”.
County served: Washington
(423) 434-6265.
Personal Care Choices Personal Care Choices provides in-home, non-medical care services for individuals with disabilities and older adults. Services may include transportation services for those who qualify.
Counties served: Anderson, Blount, Bradley, Hamilton, Jefferson, Knox, Marshall, Meigs, Monroe, Polk, Rhea, Roane, and Sevier.
357 N Houston St
Maryville, TN 37801
(865) 681-0999
Pigeon Forge & GatlinburgTrolley The Pigeon Forge & Gatlinburg Tolley (https://www.pigeonforge.com/trolley/ ) provides accessible public transportation within Pigeon Forge and Gatlinburg city limits.
County Servces: Sevier County.
(865) 453-9061 (Pigeon Forge)
Email: trolleyareq@gatlinburgtn.gov
West Tennessee Ride Services MATA plus MATA plus (http://www.matatransit.com/ ) is a shared ride paratransit service designed to meet the transportation needs of persons with disabilities.
Counties served: Memphis and Shelby.
(901) 322-4080
The Bristol Tennessee Transit The Bristol Tennessee Transit (http://www.bristoltn.org/142/Transit ) offers fixed route service.
County served: Sullivan.
(423) 989-5500
“The Lift" Jackson Transit Authority “The Lift” Jackson Transit Authority (http://www.ridejta.com/ ) is acurb-to-curb, demand-response additional transportation service for persons that may have a physical disability in the City of Jackson.
County served: Madison.
(731) 423-0200
The Northwest Tennessee Human Resource Agency The Northwest Tennessee Human Resource Agency (http://www.nwtddhra.org/ ) provides accessible transportation.
Counties served: Benton, Carroll, Crockett, Dyer, Gibson, Henry, Lake, Obion, and Weakley.
124 WeldonDr.
Martin, TN 38237
(731) 587-4213
The Rural Public TransportationSystem The Rural Public Transportation Sytem (https://www.swhra.org/transportation-v2/ ) is designed to benefit the entire community including the elderly, preschoolers, dialysis patients, and people with disabilities.
Counties served: Chester, Decatur, Hardeman,Hardin, Haywood, Henderson, McNairy, and Madison.
(800)372-6013
